I kindly ask you to read through our terms & conditions before joining a retreat. Not the most fun part but unfortunately necessary. Thank you!

 

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RESERVATION DEPOSIT

When you sign up for the retreat, we ask for a non-refundable deposit of 400 EUR. Only once we have received it, your reservation is officially confirmed. By transferring your deposit, you indicate that you have read and agreed to the terms and conditions on this page. 

 

THE REMAINDER PAYMENT

The remaining payment is is due no later than 4 weeks before the retreat starts to hold your spot. We will send you a reminder a week before the final payment date. If we do not receive your payment on time, we have no choice but to make your spot available again and you will forfeit your deposit.

 

CANCELLATION POLICY

If you need to cancel, please note that up to 30 days prior to the retreat we refund 50% of the total amount. For cancellations afterwards, we do not refund any payment. You may transfer your spot to someone else.

 

IN CASE WE MUST CANCEL

If we can not host a retreat and we must cancel, we will notify you as soon as possible and you will receive a 100% refund. However we are not accountable for your expenses incurred in preparation for the retreat, such as airline tickets, loss of work and/or other costs associated with preparation for your trip. 

 

SORRY, BUT REALLY NO EXCEPTIONS

Due to non-recoverable payments that we must make in advance to secure the retreat, exceptions to our policies cannot be made for any reason, including (but not limited to) natural disasters, bad weather, acts of terrorism, illness, pandemics, health conditions, medical or personal or family or work emergencies, or change of mind. If you cannot reach the retreat due to unforeseen circumstances such as (but not limited to) strikes, weather circumstances, and missed, delayed or canceled flights, the retreat fees remain non-refundable. If you arrive late or need to leave your retreat early, you will not receive any refund on the remaining time of your scheduled stay.

 

TRAVEL & HEALTH INSURANCE AND OWN RISK

Please note that travel, cancellation and health insurances are at your own responsibility. Furthermore, you participate at your own risk and you must employ your own judgment as to which this retreat is appropriate for your level of overall physical fitness as well as mental stability. The retreat guest is liable for loss and all damages  which arise during the retreat. You hereby expressly waive any and all claims - of whatever nature - against Kailo Nature Therapy arising from damage, injury or consequential damage that may occur in connection with the participation in the retreat.

 

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For more information or any specific questions, please contact me.